Kew Business Services Ltd

Frameworki / Mosaic

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Frameworki and Mosaic

KewBSL has a strong background in supporting the implementation of Frameworki, a case-management system for social services, developed by Servelec Corelogic, starting out from its relatively early incarnations and moving through to the latest version, known as Mosaic. All aspects of implementation from business analysis, through system configuration, data cleansing and migration, training, floor-walking, system admin and helpdesk functions can be accommodated by KewBSL expertise.

The key to our approach lies in mixing a first-hand knowledge of working in the front line of social care with a sound understanding of the underlying technology and how it meets the standards laid down by government for information management and reporting.

In recent years, the government's approach to case recording in children's social work in particular has become lighter and less controlling and many authorities have - understandably - sought to make their systems more flexible and user-friendly. Kew Business Services has played a part in assisting this process at several boroughs, developing forms and workflows, in collaboration with practitioner user-groups, and offering a view on what is technically possible, what is compatible with reporting, and what the effects would be, both during the period of transition, and in the longer term.

We have also developed Business Objects Universes for ad-hoc queries of data, and others linking the social care and education databases, to enable corporate parents to ensure the children for whom they are responsible are meeting their full academic potential.

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